Owl Child Care Services of Ontario is pleased to welcome you and your child to our program.

Owl is a non-profit, registered charity led by a volunteer Board of Directors. Families have known and trusted Owl since 1981. Owl operates child care centres across the Waterloo Region offering care for children 3 months to 12 years of age. All activities are supervised by registered Early Childhood Educators (RECEs). All staff maintain current training in Standard First Aid & CPR.

All Owl locations are fully licensed on an annual basis by the Ministry of Education's Licensing and Compliance Branch. A summary of our licensing visit can be found on the parent bulletin board at each centre.

The information in this booklet is to provide you with a better understanding of Owl. If you have any questions, please ask your centre supervisor. They will be more than happy to assist you.

Content includes:


Enrollment Process, Accessibility, Arrival/Departure, Closure Dates, Communication, Administration of Medication, Emergency Management, Injury & Incident Reporting, Field Trips, Nutrition, Late Pick-up Policy, Schedule Changes and more.


Find your program(s) below and click on the applicable link to download and/or print the Parent Handbook for your child's program. (PDF file with clickable links)

      Full Day Programs     

      Before & After School      

Youth Development Program (YDP)

FULL DAY Parent Handbook cover School age Parent Handbook cover YDP Parent Handbook cover

Infant, Toddler, Preschool Handbook

WCDSB School-age Handbook WRDSB YDP Handbook




Get In Touch

At Owl, one of our guiding principles is to conduct our business in a manner that fosters and promotes effective 2-way communication between all stakeholder groups.

Looking for information? Have a question or suggestion?

Members, potential members who are looking for child care, suppliers, and others are encouraged to use our Contact Us form below.

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Support Owl

As a non-profit, registered charity, Owl Child Care Services welcomes charitiable donations.

Through Canada Helps, you can set up a secure, online donation. Make a one-time donation or set up a recurring donation.

Click on the button below to make your donation now.