Summer Camp FAQ

Kids who completed JK to age 12

How might the coronavirus/COVID-19 affect the 2022 summer camp program?

For the 2022 camp season, we will continue to monitor the COVID-19 situation in our communities and make decisions that support the health and safety of children, families and our employees. The following adjustments have been made for the 2022 camp season.

  • Registration will continue as usual and our interim COVID-19 cancellation policy (see below) remains in effect for the 2022 season.
  • If we need to cancel your space or the program does not operate, a full refund will be provided.
  • Field trips for Sr. Camp will be reduced to one (1) per week and be specific to outdoor parks and conservation areas where physical distancing and cohorting are easier to maintain.
  • Jr. Camp will have a weekly special guest. They will also participate in an end of summer party at Waterloo Park in the final week of camp.
  • Campers and parents may be required to complete onsite mandatory screening, subject to public health and Ministry requirements.

 

Interim cancellation policy due to COVID-19:

  • Cancellation requests must be provided in writing with 30-day’s notice prior to the start of the camp week in which you wish to cancel. Such requests will be eligible for a full refund of any deposits and/or fees paid to date.
  • Cancellations received with 15 to 29 day’s written notice will be refunded minus a $50 cancellation fee per week, per child. 
  • No refunds will be issued with less than 15-day’s notice. 
  • If child care centres remain closed due to COVID-19 and camp programs are unable to run, camp deposits and fees will be refunded. If camp programs are operating, the above cancellation deadlines will apply.

 

Standard Camp Cancellation Policy

  • Requests for cancellation / withdrawal must be submitted to the centre in writing by April 30, 2023. If received on or before this date, any payments for that week will be fully refunded.
  • Refund requests received between May 1 and May 31, 2023 will be subject to a $50 cancellation fee per child, per week.
  • NO CANCELLATIONS OR REFUNDS will be issued after May 31, 2023: YOU ARE RESPONSIBLE FOR 100% OF THE WEEKLY CAMP FEE, regardless of our ability to fill your spot.
  • Per our official Payment Policy, credits are not issued for missed days due to illness, injury, vacation or other conflicts or for unforeseen centre closures (e.g., natural disasters).