During this winter season, please ensure your child has a winter jacket, hat, mitts, snow pants, and an extra pair of socks and mitts every day. Children in full-day programs spend a minimum of 1 hour outdoors in the morning and again in the afternoon. School-age programs spend at least 30 minutes outdoors.

Accidents do happen - we recommend every child under 6 years of age have a change of clothes at the centre in their cubby or backpack. Please also include a reusable plastic bag that can be used to send wet or soiled clothing home for laundering.

Mabel's Labels

Remember to label all items (with your Mabel's Labels, of course!).

RisingOaks continues to team up with Mabel's Labels Fundraising. These labels are durable and waterproof. Simply click on the link below to order. You'll know you're crediting your order to us when our school name is displayed on the top left of the screen.

Thank you in advance for assisting us with our fundraising efforts! 

• Click Here to Order, then search "RisingOaks Early Learning."
• Choose optional RisingOaks Logo label pack by selecting COMBO LABEL PACKS > LOGO LABEL PACK
• Enter discount code RISINGOAKS10 to get 10% off your order!

Some days it is just too cold to go outside, so children have the opportunity to use their gross motor skills indoors!

1. Wind-chill (or "feels like") reading of -10˚C:
   • Infants remain indoors.
   • Toddlers reduced to 30 min. of outdoor time
   • Preschool reduced to 30-45 min. of outdoor time
2. Wind-chill reading of -15˚C:
   • All infant, toddler will remain indoors.
   • Preschool reduced to 15–30 minutes with close monitoring.
   • School-age outdoors for 30-60 minutes with monitoring.
3. Wind-chill reading of -20˚C+:
   • All infant, toddler and preschool children will remain indoors.
   • When the wind-chill reading is between -20°C and - 26.°C, school-age children are released to the school yard 15 minutes before the bell rings in the morning into the care of the school yard supervisors. A RisingOaks' educator will remain outside as a touch-point. School-age children may also have 15-minutes of outdoor time after school as well.
4. Wind-chill reading of -27°C:
   1. All children will remain indoors.

In the event of inclement weather, RisingOaks will close centes when the Waterloo Region District School Board (WRDSB) and the Waterloo Catholic District School Board (WCDSB) have decided to close schools. School boards try to make closure decisions by 6:00 a.m, and therefore, RisingOaks closures will be communicated immediately after hearing of school board decisions.

More details and FAQ Here 

It is essential that the teacher is aware when you arrive and when you pick up your child. All RisingOaks Early Learning and Care centres and YDP programs close at 6:00 pm. If a parent, or other authorized adult, is unable to pick up the child by 6:00 pm, alternate arrangements must be made in order to ensure children are picked up from the centre prior to the closing time. Late pick up is not permitted.

Please be aware of road conditions throughout the day (weather, construction etc.) and plan travel time accordingly. Families with children picked up after the 6:00 pm closing time are tracked and can expect the following:

• First Late: A call or email from the supervisor reminding them of the service hours.
• Second Late: A formal warning letter from the supervisor.
• Third Late: A third late may result in termination of care from the child care program or camp.

Should a child be left in care more than an hour after the program closes, with no communication from the parent or the emergency contacts listed, Family and Children Services will be notified by the educator.

The following notice periods are required to withdraw from the program, including for families who have pre-enrolled but have not yet started:

• Infant, Toddler, Preschool programs require notice 20 business days.
• School-age programs require notice of 10 business days.

Fees are owing for the duration of the notice period.

Upon receiving the termination or withdrawal notice, a review will be conducted on the family account:

•  If sufficient notice has been provided, the customer deposit – less any outstanding balances, will be refunded.
• Should insufficient notice be provided, fees for the duration of the notice period will be deducted from the customer deposit, with the balance, if any, being refunded.

Any outstanding accounts will be subject to further collection efforts which can include the involvement of an external collection agency.